The Event Management Problem in a Container Terminal

Abstract

The container terminal is a convergence point in the cargo flow, being a focal point for multiple supply chains. Theoperations performed in a container terminal involve one of the most complex environments within the transportindustry. A container terminal plays a critical role in international shipping and is under pressure to cope withincreasing container traffic.This paper presents a multiagent model to solve the event management problem; this problem has a number offeatures which makes the agent a suitable technology to consider applying. The model presented is the basis fordeveloping a tool for the event management process in order to contribute to the reduction of logistics cost and toenhance the competitiveness of the container terminal.