The efficiency of railway concessions and the regulation of service quality

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Published: Dec 15, 2023
DOI: https://doi.org/10.22201/icat.24486736e.2023.21.6.2014
Keywords:
DEA, Efficiency, Railway , Concession, Service, Brazil

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T. Victorino
University of Brasilia, Department of Administration, Campus Universitário Darcy Ribeiro, Brasília, Brazil
G. Bertussi
University of Brasilia, Department of Economics, Campus Universitário Darcy Ribeiro, Brasília, Brazil

Abstract

This study evaluated the efficiency of railway transport under three different aspects: technical efficiency, quality of service efficiency and economic efficiency of Brazilian railway concessions from 2006 to 2018 using the Data Envelopment Methodology - DEA. As a result of the proposed analysis, it was  found that the current quality of service indexes established in Concession Contracts were not able to encourage quality of service improvements. It was also observed that concessionaires with better technical efficiency are those with lower economic efficiency, indicating that there are gains in profitability with the worsening of the service's quality.


 

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How to Cite
Victorino, T., & Bertussi, G. (2023). The efficiency of railway concessions and the regulation of service quality. Journal of Applied Research and Technology, 21(6), 921–934. https://doi.org/10.22201/icat.24486736e.2023.21.6.2014
Issue
Vol. 21 No. 6 (2023)
Section
Articles
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